Find out how easy it is to send cash to someone, even if they don't have a bank account. You can also redeem a cash send transaction without using a card and you can deposit cash at any time.

How to send cash

We show you in how to send cash to someone, even if they don't have a bank account.

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How to redeem a money voucher

Quick, easy steps to redeem a money voucher at the ATM without needing to insert a card.

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How to deposit cash

See how easy it is to deposit cash at the ATM at any time of day.

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How to send cash
  • How to send cash from the ATM

    1. Insert your card and enter PIN
    2. Select the “More” services option
    3. Select “Money Voucher” option
    4. Enter value of voucher to be purchased (multiples of 5000)
    5. Create a 4-digit PIN for the recipient and confirm
    6. Enter mobile number of recipient
    7. Confirm transaction
    8. Money voucher ID is displayed and receipt printed
    9. Send the 4–digit PIN and the voucher ID to the recipient to claim funds
How to redeem a money voucher
  • How to redeem a money voucher at the ATM

    1. Select “cardless services”
    2. Enter money voucher ID and PIN provided by sender
    3. Enter the exact amount sent by the sender
    4. Confirm transaction
    5. ATM will dispense the voucher amount
How to deposit cash
  • How to deposit cash

    1. Insert your debit card and enter your PIN at any NBC ATM.
    2. Select the ‘Cash Deposit’ option.
    3. Insert your notes in the deposit slot (up to 40 notes at a go).
    4. Click ‘Done’ to finish your transaction or ‘Add more’ for more deposits.
    5. Confirm the deposit and collect your deposit slip.

Need more information or assistance?

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+255 76 898 4000/4011 | +255 22 219 3000 | +255 22 551 1000 

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