Simply download the relevant claim form, complete and send it to us with the necessary documents as indicated.

What to bring when you claim

Hand holding plus sign icon
My Car

Motor Insurance

  • Completed claim form
  • Police abstract
  • A copy of driver’s licence
  • Investigation/Assessment report
  • Documents in support of claim amount such as invoices for windscreen claims, garage quotation
  • For cases of total loss/theft: Ownership documents, such us log book/transfer form/car keys/certificate of insurance
  • Policy excess where applicable

Claim form

Information - icon
My home

Domestic Insurance

  • Completed claim form
  • Police abstract for theft or fire
  • Witness statement or insured’s statement of the circumstances of loss
  • Documents in support of claim amount or existence of items, e.g. invoices and receipts

Glass claim form
Fire claim form

Checklist - icon
My life

Embedded Insurance

  • Completed claim form
  • Original certified copy of death certificate
  • Original certified copy of burial certificate
  • Copy of ATM card

Group last claim form
Credit Life claim form

Education care plan

  • Completed claim form
  • Original certified copy of death certificate
  • Original certified copy of burial permit
  • Police report (in case of accident)
  • Medical report (in case of disease)
  • Copy of identity card

Please contact your nearest branch for a claim form.

Get insuredFind a branch

Need more information or assistance?

Call us:

+255 76 898 4000/4011 | +255 22 219 3000 | +255 22 551 1000 

Email us:

NBC_Insurance@nbc.co.tz

Contact usFind a branch