Access your account from the comfort of your home, office or even outside the country when you reactivate your account with NBC.
How do I reactivate my account?
Simply complete our online form below and we will contact you. You can also visit your nearest NBC branch.
Bring the following with you:
- Valid identification document- any of the following:
- Valid passport
- Valid electronic driver’s licence
- National identity card
- An introduction letter from any of the following:
- From employer
- From Ward Executive Officer
- One passport size full colour photo
NBC account reactivation benefits include:
- Zero reactivation fees
- No payment for accumulated monthly fees
- Free first Debit Card
- Access to NBC Online and Mobile Banking services
- Access to online shopping with your NBC Visa debit card
- Cash withdrawal from any Visa-accepting ATM worldwide
- Pay bills, send money and manage your finances through NBC Mobile Banking
You will be able to access your account on NBC digital banking channels:
- NBC Mobile Banking
Carry your bank and your financial management with you wherever you go
- NBC Online Banking
Enjoy the convenience of doing your online banking from the comfort of your home or office
- NBC Wakala
Deposit or withdraw cash and check your balance at any NBC Wakala near you
- NBC Deposit ATMs
Deposit cash, pay school fees, withdraw,transfer, check your balance and do prepaid transactions at any of our 90 NBC deposit taking ATMs
Need more information or assistance?
+255 768 984 011 | +255 222 193 000 | +255 225 511 000 | 0800711177 (Toll-Free)